All families with an infant in the Newborn Intensive Care Unit (NICU) are offered social work support during their stay at Brigham and Women’s Hospital (BWH).
NICU Social Services
In addition to support and counseling, NICU social workers can also assist parents with challenges such as getting the baby registered with insurance, arranging for transportation and managing other life challenges.
A NICU social worker will meet with you shortly after your baby is admitted to the NICU. The social worker can help you by providing:
- Counseling and emotional support
- Information about additional programs that offer support for parents who have a baby/babies in a NICU
- Assistance with coping with the stress of having a baby in the NICU
- Referrals to mental health services if you are worried about how you are feeling
- Guidance about parenting and helping siblings adjust
- Assistance with finding resources to help both now and after your baby goes home
NICU Social Services Team
- Francis Crowley, MSW, LICSW - Social Work Manager
- Sarah Martorano, M.Ed, NBO, CEIS - Family Support Specialist
- Kelly Mccann Earls, LICSW, MPH - Multiples Program
- Andrew Piercey, LICSW
- Halle Rogoff, LCSW
- Rachel Robbins, M.P.P- Family Support Specialist
- Mara Sceery, RN - Case Manager
- Abby Takesian, LICSW – Parent Mental Health Program
Spiritual Care Services
BWH chaplains are here to offer emotional and spiritual support to NICU parents and families. We affirm the sources of strength and comfort unique to each individual, and work with you to call these forth.
Our chaplains are trained as interfaith chaplains, but each is rooted in their own tradition. We can also facilitate outside clergy visits and are happy to do so. Visits may be in-person, by phone, or by Zoom.
To contact us, please ask your nurse to page the on-call chaplain. From outside the hospital, please call the main hospital number at (617) 732-5500 and ask the operator to page the on-call chaplain for you. There is a chaplain in-house 24/7.
