Medical records include, but are not limited to a patient’s medical history, test results, office visit notes, discharge summary, and operative reports of treatments and medical services. The Medical Records Department can provide you with copies of your medical records related to care at a facility.
Walk-in services
The medical records offices are not available for patient walk-in services. If you need to collect records in person, please contact us at 617-726-2361 for possible options.
Request patient medical records online
Patients can use Mass General Brigham Patient Gateway, our secure, online portal for your health information. Your health information is available to view, download, transmit, and print documents.
Once logged in, click on "Menu" at the top bar and then click "Request Records."
If you are not enrolled in Patient Gateway, simply go to patientgateway.massgeneralbrigham.org and click on "Enroll Now." Respond to the questions and click "Next" to complete the enrollment process.
Request patient medical records by mail or fax
Visit Mass General Brigham's Medical Records page and download the authorization form for the facility from which you are requesting records. If you received care at multiple facilities within Mass General Brigham (formerly Partners HealthCare) and would like your entire medical record, please use the Mass General Brigham authorization form.
Complete the instructions listed on Mass General Brigham's Medical Records page.
More information
Find more information on Mass General Brigham's Medical Records page, including details on patients who are minors, birth/death certificates, cost and requesting amendment in medical records.
