Program Policies – Intensive Lifestyle Therapy Program
Referrals from Primary Care Physicians are needed for Initial Consultations at Center for Weight Management and Wellness
You may need a referral to CWMW from your PCP for your initial visit. Please be advised that MGB/CWMW will bill your insurance company for the medical visit within the Center for Weight Management and Wellness. You will be responsible for the medical visit copayment in the amount determined by your insurance policy, which will be due at the initial evaluation.
Initial Appointment Cancellations
If you are unable to keep your initial consultation appointment, we request that you let us know by telephone within at least 48 hours of advance notice. This allows us to schedule that time for another person who is waiting to join our program.
When you schedule your initial appointment, you will be asked to provide a credit card number and your credit card will be charged $25, which will be applied towards your program initiation fee.
If you cancel or miss the initial appointment without providing at least 48 hours notice to the program, the $25 charge is not refundable. In addition, if you miss more than two initial appointments, we will unfortunately not be able to reschedule you.
Laboratory Fees
Blood samples may be ordered for laboratory analysis as part of the routine monitoring process to ensure safe weight loss. Laboratory fees are not included in the enrollment fee. These fees will be submitted directly to your insurance company by the laboratory. Any portion of the lab fees that are not covered by your insurance plan are your full responsibility.
Formula
HMR products are not returnable. Once you have purchased any of these products you will be unable to receive a refund or exchange.
Formula sales are made at the discretion of the medical staff. The Program for Weight Management will not sell formula to anyone who has not been seen in the clinic for three or more weeks.
If part of your diet intervention includes formula, you must purchase the formula from the program.
Missed Visits
The $300 program fee for participation in the ILT Program covers eight (8) visits, which must occur within a ten (10) week period. In other words, your 8-week program fee allows you two absences (for any reason) within a ten week period. Extended absence considerations will be made in the case of medical illness or bereavement.
Dates when clinic is closed due to holidays or inclement weather will not count towards your 8 purchased weeks.
All enrollment fees must be paid within ONE WEEK of their due date. If these fees go unpaid for 2 or more weeks, you will be unable to participate in the Program for Weight Management until the fees are paid.
Extended Absence
If you are absent from ILT for an extended period and wish to re-join, we will gladly welcome you back.
However, if six months or more have passed since your last visit to ILT;
You must be re-evaluated and pay initial evaluation fee.
