Brigham and Women's Primary Care Associates of Brookline provides a full range of adult health services – from routine examinations and screenings to urgent care, complex diagnostic evaluation, treatment and referral. Located just outside Brookline Village, our office is accessible by the MBTA Green Line Riverside (D) and Health Street (E) branches and several bus routes, including the #39 and #66 and there is a parking garage plus on-street parking nearby. The office is wheelchair-accessible. Some of our physicians offer early morning appointments, and the practice provides 24-hour telephonic coverage seven-days-a-week.
Our healthcare team also includes registered nurses, a nurse care manager and a social worker, as well as a consulting psychiatrist. Your PCP will include any of these team members as they see appropriate. Access to this multidisciplinary team ensures a holistic care approach, including addressing your behavioral health needs.
When inpatient care is required, patients may be admitted to Brigham and Women’s Hospital or Brigham and Women's Faulkner Hospital. All our physicians are board-certified in Internal Medicine and are on the faculty of Harvard Medical School.
Requesting Appointments for Existing Patients
Please call us or use Patient Gateway to schedule an appointment. We request that you call as early in the day as possible for us to do our best to offer a same-day appointment. We will try to schedule you with your primary care provider or another member of the team. Please provide as much notice as possible when cancelling or rescheduling an appointment.
Urgent Care/Off Hours Information and Instructions
Emergencies
If you are experiencing a life-threatening emergency, call 911 or go to the nearest emergency department. If the emergency is not life-threatening, please call us before going to the emergency room to see if we can help you with medical advice first.
Responding to your phone messages
Urgent or sick calls are returned as soon as possible. Most phone calls are returned by the end of the day. Requests for clinical advice are frequently sent to the nurse on your team. The nurse will call you back to answer your clinical questions in consultation with your provider and can help you decide if you need to come for a visit. Messages that are not urgent may be returned the next business day.
Same day appointments
PCA of Brookline makes same-day appointments available to patients for both urgent and routine care. Urgent care includes new distressing symptoms/signs such as burning urine, tick bites, sore throat, sinus congestion, chest pain, abdominal pain, pelvic pain, headaches, rashes, and coughs.
On weekday nights, weekends, and holidays, please call our main number at (857) 307-4400 option 1, to reach an on-call physician.
Prescription Refills
If you have a refill left on your prescription, it can be filled by calling your pharmacy. If you need a new prescription, please call our office at (857) 307-4400, option 1, use Patient Gateway, or ask your doctor at the time of your visit. The most efficient way to refill your prescription is through the Patient Gateway. Most prescriptions will be sent electronically to your pharmacy. Renewals will be processed within two business days. Call your pharmacy to make sure your prescription is available for pick up. If you pick up the paper prescription at the practice, please coordinate pick up with your provider's medical assistant.
When calling, for a renewal, please provide:
- your full name (spell last name)
- date of birth (include birth year)
- each medication name and dose
- best phone number to reach you
- name and phone number of your pharmacy
E-Visits and Virtual Visit Information
E-visits and virtual visits are available at this location. Contact the main office at (857) 307-4400 for more information.
Contact and Location
Brigham and Women’s Primary Care Associates of Brookline
One Brookline Place
Suite 225
Brookline, MA 02445
Phone: (857) 307-4400
Fax: (857) 307-4414
Office Hours: Monday through Friday, 6:45am - 5:45pm
Office Telephone Hours: Monday through Friday, 9:00am - 5:00pm
